Privacy Policy

‍Effective Date: July 1st 2025
Business Name: Raviv Tours
Website: www.ravivtours.com

We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the Israeli Privacy Protection Law, 1981 and related regulations.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Full name, phone number, email address
• Booking Information: Tour selection, payment method, travel dates
• Identification Details: Passport number (if needed for border permits)
• Technical Data: IP address, browser type, and usage data via cookies

2. How We Use Your Information

We use your information for the following purposes:

• To process and confirm your booking
• To contact you about your tour
• To comply with legal obligations (e.g., insurance or government permits)
• To improve our services and website experience

3. Legal Basis for Processing

We collect and process personal data based on:

• Your consent when filling out forms or contacting us
• Contractual necessity for fulfilling your tour booking
• Legal obligations such as insurance or invoicing
• Legitimate interests such as improving our website and customer service

4. Sharing of Data

We may share your data only with:

• Licensed tour guides or service providers related to your tour
• Government authorities (only if required by law)
• Payment processors (only to complete the transaction)

We do not sell or rent your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to secure your data against unauthorized access, misuse, or disclosure.

6. Data Storage and Retention

We store your personal information on secure servers located in Israel or within the European Economic Area (EEA). Your data will be retained only for as long as necessary to fulfill the purposes outlined above, or as required by law.

7. Your Rights

Under Israeli law, you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent to data processing (where applicable)

To exercise these rights, contact us at: [Insert email or phone]

8. Cookies and Tracking

We use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies. You can adjust your cookie preferences via your browser settings.

9. Changes to This Policy

We may update this policy occasionally. The updated version will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact:

Raviv Tours
Email: info@ravivtours.com
Phone: +972-545-224002

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